“We”, “our”, “ourselves” and “us” denotes I.M. Republic of Moldovan Airlines S.R.L.. or Republic of Moldovan Airlines.
“(Authorized) Agent” is a passenger sales agent who has been appointed by us to represent us in the sale of air transportation on our services.
“Agreed Stopping Places” are those places, with the exception of the Place of Departure and the Place of Destination, expressly defined as scheduled stopping places on your route in the Ticket or published as such in our Timetable.
“Air Carrier” (Carrier) includes Moldavian Airlines and an Air Carrier other than Moldavian Airlines, whose Airline Code appears on your Ticket or on a Conjunction Ticket.
“Airline Designator Code” is an alphanumeric code of 2 or 3 characters designating a particular Carrier and shown on the Ticket.
“Baggage” is all personal property and all the items accompanying you in connection with your journey. Unless otherwise specified, it consists of both Checked and Unchecked/Carry-on Baggage.
“Baggage Tag” is a document issued by us to identify your Checked Baggage. It consists of a Baggage Tag that is attached to your Baggage, and a baggage redemption tag given to you.
“Boarding Pass” is a document permitting you to board the aircraft, issued at the check-in counter against the corresponding Flight Coupon, which contains the time of boarding, the number of the boarding gate and the seat number.
“Carriage” is transportation of Passenger and/or Baggage by air.
“Carry-on Baggage/Hand Baggage” is Baggage that is not considered Checked Baggage with respect to its weight, size, and content and remains in the custody of the Passenger for the duration of the whole journey.
“Checked Baggage” is Baggage that we have taken into custody at Check-in, and for which we have issued a Baggage Tag.
“Check-in” is the process of acceptance for Flight of a Passenger and his/her Baggage, consisting of Travel Documents check and issuance of the Boarding Pass and the Baggage Tag.
“Check-In Deadline” is the time limit specified by us or by an Air Carrier, by which you must have completed the Check-in formalities and received your Boarding Pass.
“Conditions of Contract” are the excerpted conditions that are contained in or delivered with your Ticket or Itinerary Receipt, referred to as such and which incorporate by reference these General Conditions of Carriage (Passenger and Baggage) as part of your transportation contract.
“Conjunction Ticket” is a Ticket issued to a Passenger in conjunction to another Ticket, which together constitute a single Contract of Carriage.
“Convention” means whichever of the following instruments are applicable:
the Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw on 12 October 1929 (hereinafter referred to as the Warsaw Convention);
the Warsaw Convention as amended at The Hague on 28 September 1955;
the Convention Supplementary to the Warsaw Convention, for the Unification of Certain Rules Relating to International Carriage by Air Performed by a Person other than the Contracting Carrier, signed at Guadalajara on 18 September 1961;
the Convention for the Unification of Certain Rules For International Carriage by Air, signed at Montreal on 28 May 1999, whichever may be applicable, and as such are amended from time to time, but depending on such amendments have been duly ratified by the State of Romania.
“Damage” includes death, injury, damages due to delay, partial loss or other damage of whatsoever nature arising out of or in connection with Carriage or other associated services performed by us incidental thereto.
“Days” are calendar days, including all seven days of the week; provided that, for the purpose of notification, the day upon which notice is dispatched shall not be counted; and provided further that for the purpose of determining duration of validity of a Ticket, the day upon which the Ticket is issued or the Flight is commenced shall not be counted.
“Delivery at Aircraft tag” is a document placed on pushchairs/strollers, wheelchairs and other Baggage taken away from you at the door of the aircraft. These items are carried in the baggage hold and handed back to you at the aircraft door at the time of disembarkation.
“Electronic Coupon” is a Coupon in electronic form.
“Electronic Ticket”, see Ticket”
“Excess Baggage Ticket” is a document issued upon the payment for excess Baggage weight or pieces beyond the free baggage allowance.
“Fare” is the price of Carriage from the Place of Origin to the Place of Destination. The fare does not include: taxes, fees, charges, ground transportation between airports, airport terminals and city centers, unless the parties explicitly agree otherwise. The Fare may also include supplementary charges imposed by Moldavian Airlines beyond the price of Carriage, under extraordinary circumstances.
“Flight Coupon” is that portion of the Ticket bearing the remark “Flight Coupon” or “good for passage”, or, in the case of an Electronic Ticket, the Electronic Coupon, which indicates the particular places between which the Coupon entitles you to travel.
“Flight Segment” is a portion of transportation between two places, which is carried out by us or by another Air Carrier.
“Force Majeure” are unusual and unforeseeable circumstances beyond our or your control, the consequences of which could not have been avoided even if all due care had been exercised.
“Gate” is the place at the airport of departure, where following Check-in, Customs clearance and border crossing, the Passenger is allowed boarding the aircraft, against checking of the Boarding Pass and ID.
“I.A.T.A. (International Air Transport Association)” is a private legal entity created in April 1945 in Montreal, with the purpose to develop safe, regular and economical air Carriage and to promote air services. More information is available on the website www.iata.org
“I.C.A.O. (International Civil Aviation Organization)” is an agency of the United Nations dealing with the regulations of civil aviation. More information is available on the website www.icao.int
“Immediate Family Member” means spouse, life partner, fiancée, direct descendants and ascendants, adopted, foster and step children, adoptive, foster and step-parents and brothers and sisters.
“Itinerary Receipt” is a document or documents issued by us, containing the name of the Passenger, Flight information and other information.
“Passenger” is any person, except members of the crew, carried or to be carried in an aircraft pursuant to a Ticket (see also the definition for “you”, “your” and “yourself”).
“Passenger Coupon/ Passenger Receipt” is that portion of the Ticket that remains permanently in your possession.
“Place of Departure” is the airport from which travel initially commences as shown on the Ticket.
“Place of Destination” is the airport where the Passenger reaches the ultimate stopping place as shown on the Ticket.
“Reservation/ Booking” is the allotment in advance of seating for a Passenger or of space or weight capacity for Baggage.
“SDR” is a Special Drawing Right as defined by the International Monetary Fund.
“Stopover” is a scheduled stop on your journey, at a point between the departure airport and the destination airport, exceeding 24 hours.
“Tariff” is the amount to be paid for the transportation of a Passenger including Baggage, as well as the conditions applicable thereto.
“Ticket” is either the document entitled “Passenger Ticket and Baggage Check” or the Electronic Ticket; it includes the Conditions of Contract and notices, as well as the Flight and Passenger Coupons.
“Timetable” is a regular publication of Moldavian Airlines, for information purposes only, containing the place (city) and time of departure and arrival, as well as the routes of the scheduled Flights of Moldavian Airlines and its contracting partners.
“Travel Documents” are documents demanded from the Passenger such as passport, visa, permits, certificates, letters of invitation, etc.
“Unchecked Baggage/Hand Baggage” is any Baggage that is not checked and therefore not consigned to Moldavian Airlines and can be carried free of charge in the Passenger’s cabin provided its dimensions/ weight/ content are within the limits defined by the applicable regulations.
“You”, “your” and “yourself” is any person, except members of the crew, carried or to be carried in an aircraft pursuant to a Ticket (see also definition for “Passenger”).