Privacy Policy

INTRODUCTION

Moldavian Airlines understands the importance of safekeeping the privacy of its passengers and thus bounds itself to keep the confidentiality of the personal data acquired during the carriage contract concluded with its passengers, in accordance with Moldavian regulations.

Moldavian Airlines strives to handle with great care the personal details of its passengers, prospective customers and the visitors to its website, pursuant to the stipulations of the Moldavian Law no.133/08.07.2011 concerning the persons' protection as regards the processing and free circulation of the personal data.

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DATA COLLECTION

Compulsory information such as name, contact details, flight details (date of travel, origin and destination, seat number, number of bags etc.) and other elements such as the travel agency involved, form of payment etc. are collected by Moldavian Airlines via its website, mdv.md, or agencies.

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USAGE AND DISCLOSURE OF DATA

The information supplied by passengers will be taken into consideration and will represent their consent that such personal data can be used by Moldavian Airlines in accordance with the purposes mentioned above.

Moldavian Airlines may not use the personal data provided by you for other purposes but the one stated above except for such instances where such purpose is clearly stated in writing.

Passengers who do not wish their personal data to be collected are advised not to provide them.

Personal data can only be disclosed to third parties if required by Law or in the 'good faith' cases, when these activities are needed, such as to comply with the legal dispositions, to protect and defend the property right of Moldavian Airlines and of mdv.md website and to make possible emergency actions to protect the employees and the clients' personal security.

In the event of litigation/disputes related to frauds, personal data will be legally disclosed, without the Passenger's consent, to the legally entitled institutions.

When legally requested or allowed to supply personal data, Moldavian Airlines will only supply the data strictly needed for accomplishing the object of the request.

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PASSENGERS’ RIGHTS

According to the provisions of Law no. 133/08.07.2011, the registered persons have the following rights:

the right to be informed (art.12)

the right to have access to personal data (art.13)

the right of intervention on the personal data (art.14)

the right of opposition (art.16)

the right of not being subject of an individual decision (art.17)

the right of appeal to justice (art.18)

RIGHT TO ACCESS PERSONAL DATA

Upon written, dated and signed request, Moldavian Airlines will inform the passenger, free of charge once a year, of the existence and content of personal data saved by Moldavian Airlines.

Should any data be wrong, despite Moldavian Airlines' efforts regarding the correctness and up-to-date keeping of data, Moldavian Airlines will correct such data, if asked.

Passengers who wish their personal data to be up-dated or removed from Moldavian Airlines' database may notify Moldavian Airlines at the address mentioned below.

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DATA SECURITY

Moldavian Airlines uses appropriate technical and effective security measures to protect the data administered against loss, misuse, unauthorized access, change and deletion.

Moldavian Airlines' security measures are being continuously improved according to the technical development.

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LINKS TO OTHER WEBSITES

Certain pages on Moldavian Airlines' website have links to the websites of other companies.

As Moldavian Airlines cannot be responsible as to how these companies handle personal data, visitors are advised to read carefully the policy (or statements) of these sites in regard to how they process and protect personal data since the conditions offered by these sites may not be the same as those offered by Moldavian Airlines.

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CONTACTS

For questions, remarks or complaints about the protection of personal data by Moldavian Airlines or should you wish to lodge an objection against the use of your personal data by Moldavian Airlines, please send your written request, accompanied by a copy of your proof of identity, to:

E-mail address:

Mailing address: I.M. MOLDAVIAN AIRLINES S.R.L., Hotel Airport, Chisinau, MD-2026, Republic of Moldova.

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CHANGES

Moldavian Airlines reserves the right to revise its privacy policy from time to time.

For this reason, please check regularly for the most recent version of Moldavian Airlines’ privacy policy.

This version was drawn up on September 2012.

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